Meet the Team

Behind every virtual tour, application, and move-in is someone who wants you to love where you live.

Every person on this page plays a key role in helping you find your perfect next home, from your first virtual tour to the day you get your keys and beyond. We hired the best person for every role, no matter where they live. From Ohio to the U.K. and everywhere in between - you'll always be in good hands.

From Virtual Tour to Lease

Leasing Team

Your dedicated leasing manager will guide you through your virtual tour, help with your application, and make sure you've found the right fit for you, no pressure, no sales pitches, just an honest conversation. If it's a great fit, they'll walk you through signing your lease.

Harper McClung

Leasing Director · 16 yrs

Harper brings 16 years of leadership experience. As Leasing Director, he oversees the entire leasing department, setting the standard for how every tour, application, and lease signing should feel. He's built a team that prospective residents can trust from the very first conversation, and he's constantly refining what's behind the scenes so the experience keeps getting better for everyone involved.

Brady Cramer

Resident Manager · 2 yrs

Brady serves as the Resident Manager at Eastpointe in Northwood, where he's committed to making sure every resident has the best experience possible. With an office right on-site, he's easy to find and even easier to talk to, residents can simply stop by anytime with a question or concern.

Daniel Martin

Leasing Manager

Daniel brings a warm, easygoing approach to leasing that residents notice right away. Known for being attentive and genuinely present in every conversation, he takes the time to understand exactly what someone's looking for, making the process feel personal rather than transactional.

Jennifer Fries

Leasing Manager · 10 yrs

10 years' experience as both a leasing manager and licensed real estate agent. Outside work she hosts gatherings with friends and family, spends time on her farm, and enjoys gardening, cooking, and baking.

Jack Meeks

Leasing Manager · 4 yrs

Jack brings 4 years of experience in real estate, with a genuine focus on understanding what each prospective resident actually needs rather than just what's available. He takes the time to walk through your options so the home you choose actually fits your lifestyle and goals. Outside of work, he enjoys spending time with friends, meeting new people, and staying active at the gym.

Isaac Goldward

Leasing Manager · 6 yrs

Isaac built his foundation leasing prime properties in London before bringing that same client care to VSF Rentals. Outside of work, he stays active in the gym, plays soccer, boxing, and golf, and is involved in his church community.

Andy Perez

Leasing Manager

Andy is a bilingual Leasing Manager who speaks fluent Spanish, making him a natural point of contact for Spanish-speaking residents. He's dedicated to making sure the leasing process feels clear and comfortable from the very first conversation, no matter which language a resident feels most at home speaking.

The first voice you'll hear

Appointment Setters

They'll take the time to understand what you're looking for, see which of our homes you qualify for, and match you with the best fit from over 1,000 apartments and townhomes across Ohio.

Angelo Dejaño

Appointment Setter · 12 yrs

Angelo brings over 12 years of experience across real estate, including three years as an appointment setter for U.S. realtors. At VSF Rentals, he specializes in connecting prospective residents with the right opportunities. Outside of work, he's a martial arts enthusiast and collector who also moonlights as a professional host and magician.

Geraldine Dejano

Appointment Setter · 17 yrs

Geraldine brings 17 years of experience in customer service, banking operations, and dispute resolution, giving her a sharp instinct for building trust quickly. At VSF Rentals, she excels at qualifying prospective residents and creating a seamless experience from the first conversation. Outside of work, she's a devoted dog mom and passionate about animal welfare and conservation.

Karl Kenneth

Appointment Setter · 20 yrs

Karl brings 20 years of experience in sales and business development, with a track record of building strong client relationships across phone, email, and chat. At VSF Rentals, he helps residents find a home that actually fits their life, guiding them through every step with confidence so the decision feels easy, not overwhelming. Outside of work, he's an avid runner and hiker who even sings at weddings on the side.

Lhea Balajonda

Appointment Setter

Lhea's background spans customer service and organizational leadership. She brings strong cross-cultural communication skills to every conversation, making people feel heard from the very first call. Outside of work, she enjoys hiking, dancing, and quiet time with a good book.

Scott Dejano

Appointment Setter & Virtual Assistant

Scott brings a background in technical support and client communication, having supported both Bell Canada and Sony VAIO before moving into appointment setting. At VSF Rentals, he makes scheduling a virtual tour quick and easy, so seeing a new home never feels like a hassle. Outside of work, he's an avid gamer who thrives on the teamwork and strategy that come with playing alongside others.

Fast, Same-Day Approvals

Applications

Once you apply, our Applications Manager reviews everything the same day and reaches out right away if anything's missing. Our goal is to get you an answer within 24 hours, so you're never left wondering.

Joseph Pineda

Applications Manager · 6 yrs

Joseph brings over 6 years of experience in fraud analysis and claims resolution, giving him a sharp eye for detail. As Applications Manager at VSF Rentals, he holds every rental application to the highest standard, aiming to give applicants a fast, transparent experience. Outside of work, he enjoys traveling, spending time in nature, and making memories with friends and family.

Handing You the Keys

Move-in Day

When it comes to move-in day, Ron is exactly who you want in your corner. He'll walk you through everything you need for a smooth move-in and stay available throughout the process, and in the days that follow, to make sure you're completely happy.

Ron Cacananta

Move-in Manager · 3 yrs

As soon as a lease is signed, Ron steps in to make sure every part of moving day goes smoothly. From the details you need to know before move-in, to the big day itself, and the settling-in period that follows, he's available every step of the way to answer questions and keep things on track.

You've Moved In. What's Next?

We don't move you in and forget about you.

Your Day-to-Day Contact Once You're Home

Community Managers

We don't move you in and forget about you. You'll have a dedicated community manager making sure your time with us is the best it can be, from everyday questions to the small things that make a place feel like home.

Ashley Windle

Community Manager

9 years of leadership and 8 years of management experience. Enjoys family time with her 3 dogs, traveling, hiking, and is active in helping plant her church.

Jessica Smith

Community Manager · 15 yrs

Jessica brings 15 years of community management experience to her role at VSF Rentals. She's dedicated to building strong resident relationships and creating a welcoming, well-run community. Outside of work, she enjoys spending quality time with her family.

Tiffany Ferguson

Community Manager · 10 yrs

Tiffany brings over 10 years of management experience, with a strong commitment to excellent customer service. She's dedicated to building relationships and solving problems quickly to keep every resident happy. Outside of work, she's passionate about fitness, competing in obstacle course races and staying active outdoors.

Keeping Things Running Smoothly

Prospective Resident / Resident Services

Cristy Bautista

Resident Services Coordinator · 10 yrs

Cristy brings nearly 10 years of experience across real estate, marketing, hospitality, and financial services. At VSF Rentals, she supports residents throughout their stay with clear communication and reliable follow-through on the details that matter. Outside of work, she treasures slow days with her son and a good cup of coffee.

Behind the Scenes

Brand & Marketing

Derek Blevins

Brand Manager · 6 yrs

Derek brings hands-on leasing and real estate experience to his role leading brand and marketing at VSF Rentals. He focuses on building marketing and communication systems that help prospective residents feel informed and confident every step of the way.

Liam Lewis

Marketing Manager · 17 yrs

Liam brings 17 years of experience in web design and graphic design, with a talent for communicating everything that makes VSF Rentals worth choosing. He oversees marketing company-wide, making sure every touchpoint, from the first ad to the website you're reading now, reflects the same quality residents can expect once they're home.

A home that works for you,
with a service that takes care of you.

Are you ready for the VIP rental experience?